We have been working in the electronics field since 1979, installing security and fire alarm systems. We started our own customer service based business in 1995 after working for a very large company, and noticed a lack of good customer service. As our motto states “WE service YOU best!”. We prefer to treat each customer as we like to be treated.

When choosing an alarm company, take your time and do a little research. Do not be apprehensive to ask questions, such as:

• Ask if the company carries general liability, worker’s compensation, errors and omissions insurance. The company should provide them to you on a certificate of insurance. If the company is not properly insured, losses may not be covered by them, but by the customer.
• Ask to see the business license, not only for the business but also for the workers. Not all states require a license or permit, call your city hall for this.
• Ask for referrals for comparable work being done.
• Ask about the company itself, how long has it been established.
• Ask about the alarm monitoring center. Is it UL listed to provide the services that you require.
• Ask if the company that you sign the contract with will be installing the system, or will the work be subcontracted to another.
• Review the contract, before you sign, making sure everything is written down. Normally residential customers have 72 hours to cancel.
• Never pay the total before any work has started, we normally charge half down/ total upon completion.